Thursday, June 4, 2009

Scheduled Maintenance and Other AngelPoints Updates

AngelPoints has a scheduled maintenance this Friday, June 5. AngelPoints client sites will be unavailable from 10:00 P.M. PDT - 2:00 A.M PDT for a database upgrade.

AngelPoints Training
We'd like to thank all of our clients who have joined us for live AngelPoints training webinars over the past couple of months. As a reminder, we offer beginning and advanced training sessions via GoToMeeting each month, and you can sign up for either session on the AngelPoints website:

There are two sessions coming up. The next advanced session is Wednesday, June 17 and the next beginner session is July 7.

We are also working on recording the different topics covered in these sessions and will add them to the Help site. Stay tuned for an announcement of availability.

User Data Imports
To create a more transparent data upload process and give you easier access to your data upload information and results, we have added a report for System Managers that shows:
  • The status of all your imports (In Progress, Pending, Completed)
  • File information including the date received, the file name and size, the number of users in the file, and the date the upload was completed
  • Details about the upload, including errors, users added to the system, users modified, and users removed

To see this information, select Users > User Imports from the Manage tab.

Design Updates
If you have recently logged into AngelPoints, you will have noticed a few new design changes including new tab placement and a change to the design of call out boxes. There are a number of reasons we make changes to the user interface; chief among them are to accommodate client feedback, to make the site as usable and engaging as possible, and to incorporate new features. When such updates are associated with changes to existing features or workflow, we make every effort to alert you in tandem with -- or ahead of -- the launch.

State of the Product Call
Due to the timing of the National Conference on Volunteering and Service and other client initiatives that are taking place over the next couple of months, we are delaying the next State of the Product call until early August. We have many exciting updates to share with you and also look forward to introducing our new Vice President of Product, Stephane Giraudie. Please be on the lookout for your invitation in the coming weeks.

AngelPoints Ideas Bank
Your feedback and suggestions are extremely valuable in shaping the AngelPoints product direction. If you haven't visited the Ideas Bank in a while, please stop by, vote or comment on current ideas, and add your top wants and needs for the product to the list. The AngelPoints team is actively involved on the site and uses this forum to ask for more information and to give you the status on different ideas.

If you do not have a log on, contact Professional Services Manager Kate Derrick at kate AT angelpoints DOT com.

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