Wednesday, December 17, 2008

AngelPoints Seeking Beta Testers for Rewards Module

In an effort to ensure that you receive timely and relevant product news and updates from AngelPoints, we've given AngelPointers a new look and direction. AngelPointers will now be emailed to clients one to two times per month as we release new features, and will be cross-posted here on the AngelPoints blog. Typically, you will find brief updates in your email version and more in-depth coverage online.

We are also launching a new website and user Help system early next year. AngelPointers will tie into our product blog on the website, giving you the option of subscribing to an RSS feed for the all the latest about our products and services as well as trends in volunteerism and corporate social responsibility. You'll find complete user documentation in the new Help system, and each release will include release notes directing you to changes in the product.

Please let us know what you think by dropping us a line at marketing AT angelpoints DOT com.

Sneak Preview of Rewards

AngelPoints is preparing to start beta testing its new Rewards module in the beginning of January. The initial release of this module will allow you recognize and reward employee volunteers through grant programs, and a subsequent release will add a merchandise rewards catalog. Volunteers will be able to see rewards for which they are eligible at a glance, as well as peruse the full catalog.

If you would like to beta test the rewards module, please email Angie Schiavoni , Director of Product, at beta AT angelpoints DOT com.

CRA Task List

Many of our clients who use the CRA module have asked for a way to go straight to the task list without hitting the CRA dashboard. Starting December 17, your CRA landing page will be your task list.

News From the Ideas Portal

We'd like to thank everyone who has added ideas and comments to the Ideas Portal since it's launch last month. The Ideas Portal allows select system managers from each company to provide feedback and post ideas on AngelPoints, and we'll keep you updated on the progress of ideas posted. There are currently almost 40 ideas on the portal and we have already added several items to our product roadmap based on your feedback, including showing users that an event is full, better management of shifts within an activity, and the inclusion of flexible opportunities in event searches and event listings on the home page. Please keep the great ideas coming.

Wednesday, November 19, 2008

Improved Usability, Addressing Clients' Needs are the Themes at AngelPoints First State of the Product Call

50 Attendees Join AngelPoints for the First State of the Product Call
Ever wonder what new features AngelPoints has planned or what is happening with your feature requests? 50 attendees joined the AngelPoints team for our first State of the Product call on November 12. This forum, which will be scheduled quarterly, is your opportunity to hear a recap of recently released features, find out about upcoming product plans and share your feedback and questions with AngelPoints. The team also unveiled our new Ideas Portal, giving you more say and better insight into the way we prioritize feature requests. Keep your eyes open for information about our next call in the first quarter of next year.

AngelPoints Launches Ideas Portal
AngelPoints recently launched our client-driven Ideas Portal. This portal is a space for you to tell us what you need from AngelPoints products and services. You can post your ideas, as well as vote and comment on ideas posted by other clients. AngelPoints will be commenting and updating the status of issues to give you greater transparency into our product development process. We will be using the Ideas Portal as we plan out our future roadmaps and will give priority to the items with the highest votes.

We are currently in a soft launch of the Ideas Portal, so we ask that you designate one primary person from your company to be point of contact for adding ideas. To gain access to the Ideas Portal, please contact Kate Derrick at kate AT angelpoints DOT com. (If you RSVP'd to the November 12 State of the Product call, you should have already received your log-in information.)

New Icons and Usability Improvements
Improving your user experience is one of our top priorities. To this end, we’ll be making a number of changes over the coming months to improve usability and the overall look and feel of AngelPoints.

Some of these changes are relatively minor in nature, such as using standardized, more intuitive icons. The new Driving Directions icon is an example of a change you’ll soon be seeing when we update all of our system icons before the end of the year.

Addressing more substantial usability issues, such as those that will streamline your workflow, will undergo refinement through out beta testing program before being communicated and released to you. If you are interested in participating in the AngelPoints beta program, please email beta AT angelpoints DOT com and we will contact you.

Flexible Opportunities Improvements
Several improvements have been made to Flexible Opportunities. First, volunteers can now search for Flexible Opportunities by location, and the default date range on the search is consistent with other scheduled events. In addition, the Flexible Opportunities have been added to the monthly Manage calendar, making it easier for manager to see all events in one place.

Much of AngelPoints’ product news through the rest of the year will center around the development and launch of our new Rewards module to better support programs such as Dollars for Doers and grants. We’ll keep you informed here in AngelPointers of these additions so that you can coordinate with your Account Manager to add them to your site.