Wednesday, April 29, 2009

Monthly Training Sessions and Other Updates from AngelPoints

New Monthly Training Sessions

AngelPoints Customer Support will be offering free scheduled online training sessions twice per month to clients beginning in May. The first session each month is intended for those just starting out with AngelPoints (or who need a refresher), and the second will offer a more advanced look at the functionality as well as a training on new features. Trainings will be an hour in length, including time for questions.

AngelPoints Training: Session 1

Date/Time: Tuesday, May 5, 2009 at 8:00 a.m. PDT

Description: In this session, you will receive an overview of the AngelPoints site, including features and functions on the Home page, My Page, and the About page. In addition, the purpose and use of each AngelPoints report will be discussed. Finally, you will learn about the different event types supported by AngelPoints, and how to:

  • Create events and flexible opportunities
  • Manage events
  • Use the monthly calendar
  • Use the File Manager
  • Validate hours

To sign up for Session 1, visit:

AngelPoints Training: Session 2

Date/Time: Wednesday, May 20, 2009 at 10:00 a.m. PDT

Description: Topics covered in this session include:

  • Advanced training on creating and managing events
  • Best practices for adding and editing content
  • Advanced training on AngelPoints reports, including running each report, how to interpret results, and tips for using filters
  • Training on new features

To sign up for Session 2, visit:

Option to Email a New User When an Account is Created

When adding a new user to AngelPoints on the Add New User page, you can now opt whether to automatically email login information to the user.

Site Configurable? No, this feature is enabled for all clients.

My Upcoming Events List

Your upcoming events list, found on the My Page tab, now includes events you've signed up for that take place more than six months from the current date.

Site Configurable? No, this feature is enabled for all clients.

Ability to Hide Event Discussion

The Event Discussion feature is now site configurable. By default, Event Discussion is enabled for all clients. To turn off this feature on your site, contact your Account Manager.

Site Configurable? Yes, please contact your Account Manager if you would like to enable this feature.

Removing Yourself, Friends, and Family from the Event Roster

If you need to cancel your participation from an event, any friends and family that you signed up to attend with you will now automatically be removed from the roster.

Site Configurable? No, this feature is enabled for all clients.

Site Content Improvements

The content on the landing page for new users has been revised to provide clearer steps for getting started with the site. In addition, the headings on the Create Event and Post Flexible Opportunity pages have been revised to be shorter and more direct.

Site Configurable? No, these content changes have been made on all client sites.

Flexible Opportunities

It is no longer required to associate a group when you create a flexible opportunity.

Site Configurable? Yes, contact your Account Manager if you would like to make it optional to associate a group with a flexible opportunity.

Board Membership Report Available to Group Managers

Group Managers now have the ability to view and download the Board Membership report. This report will display membership information for all groups managed by the Group Manager.

Site Configurable? No, this feature is enabled for all clients.

Emailing Event Managers Through the Contact Roster Feature

An Ideas Portal request has been added to the Contact Roster feature. A checkbox is now available on the Contact Roster page to copy event managers on email sent using this feature. Thank you to the clients who suggested and voted for this!

Site Configurable? No, this feature is enabled for all clients.

Tips and Tricks Added to Blog, Help Site

Did you know that the AngelPoints blog and Help site now contain tips for using AngelPoints? Many of you have already benefited from Peter Clay's best practices on the phone; now he's providing his expert advice online. To make sure that you get the latest, add the AngelPoints blog to your RSS feed or regularly check the Tips and Tricks section in your Help site (in AngelPoints, click Help, then click Extras and Examples in the Contents list to get to Tips and Tricks).

You can also get the latest release notes on the Help site (with links to related topics). To do so, click AngelPoints Help in the Contents list, and then click Release Notes.

Monday, April 13, 2009

SF Bay Area Volunteer Awards

A few upcoming Awards in the San Francisco Bay Area to be presented May 6th, 2009 at "Hats Off! A Celebration of Community Volunteers" - get your nominations in now before it's too late!

2009 Nonprofit Board Leader Award

The Nonprofit Board Leader Award recognizes the achievements of outstanding nonprofit board members in the Bay Area.

2009 The Corporate Community Champion Award

The Corporate Community Champion Award, established in 2002, recognizes the outstanding volunteer leadership achievements of a Bay Area corporate leader.

2009 Corporate Community Involvement Award

The Corporate Community Involvement Award, established in 1992, is awarded to a Bay Area business that operates an outstanding employee involvement program.

Friday, April 10, 2009

New Enhancements and Upcoming Tab Changes

Two significant changes have been made to the tabs on the top of your AngelPoints user interface. These changes will take effect with the next release of AngelPoints early next week.

First, the name of the About tab will be configurable, allowing you to rename the tab to be more reflective of your program. If you would like to change the name of this tab on your site, please contact your Account Manager.

Second, because comprehensive Help is now available from the link on the upper right of your site, the Support tab has been renamed FAQs, and will now be available from the footer of your site rather than the tab area. You can still provide custom content to your FAQs page as before; however, you may also opt to remove this page entirely from your site if you find that you do not use FAQs or if you prefer to provide Q & A about your program on your About page. To remove the FAQs link and page from your site, contact your Account Manager.

Google Maps Now Used for Driving Directions

Driving Directions on the Event Details page now link to Google Maps rather than Yahoo Maps. In addition to driving directions, Google Maps also provide public transportation and walking directions where available.
Site Configurable? No, Google Maps are now used on all client sites.

Schools and Universities Added to the Organizations Database
All public schools and universities have been added to the Organizations database. This information comes from the National Center for Education Statistics and the Integrated Postsecondary Education Data System, respectively.
Site Configurable? No, public school and university data has been added for all clients.

Coming Soon! Ideas Portal Implementation
We're excited to pre-announce our next Ideas Portal implementation. Later this month, we will be providing a checkbox to copy event managers on email sent using the Contact Roster feature. Thank you to the clients who suggested and voted for this helpful feature.

Thursday, April 9, 2009

Guidelines for posting images to your site

It is best when posting images to your site either in an event or on any of the content pages that you use images no larger than 500 to 600 pixels wide and use the jpg or gif format. Keeping it below 600 pixels wide (preferable 500) will ensure that your image does not push around the rest of the page making it look awkward and using the jpg format will generally lend to a better (deeper color) image than the gif format.

If you do not have a program like PhotoShop you can use Microsoft Office Picture Manager or even Windows Paint to do your resizing.

Tuesday, April 7, 2009

See How You Can Take Your Employee Volunteer Program to the Next Level: AngelPoints White Paper Now Available

Are you able to reap the full benefits of your employee volunteer and CSR programs? Can you energize and excite your employees about community involvement and CSR at your company?

CSR and volunteer program managers commonly report several challenges:
  1. Insufficient resources for efficient and effective program management;
  2. Difficulty reaching and engaging employees; and
  3. Difficulty collecting the qualitative and quantitative data to articulate the impact of their programs to customers, employees, corporate stakeholders, and their communities.
AngelPoints' newest white paper discusses the benefits of employee engagement in community involvement and CSR initiatives and looks at technical solutions to the challenges listed above. 

To download your copy, visit: