Tuesday, February 24, 2009

New Online Help Site, Event Icons, Search Enhancements from AngelPoints

AngelPoints Releases New Online Help and Website
We are pleased to announce a number of new resources to assist you in using AngelPoints to effectively manage your Employee Volunteer Program.

Chief among these resources is our new comprehensive online Help, which you can access by clicking Help in the upper right corner of your AngelPoints site.

This Help site will soon replace the AngelPoints Support wiki, so please update your bookmarks. AngelPoints Help provides explanatory and step-by-step information for all your common and not-so-common AngelPoints tasks. We are also working to build out a compendium of FAQs, Troubleshooting Tips, Best Practices and Examples, and other customer requests over the coming quarter, so stay tuned for more to come on the new Help site.

We've also launched a new website and this blog to keep you better informed about AngelPoints news and product updates as well as best practices in the CSR and volunteerism fields. You may also want to check out our Resources page, where you can find links for more information about
Your feedback about the new Help site, website, and blog is important to us, and suggestions are welcome by emailing marketing AT angelpoints DOT com.

First Wave of New Icons Released
A big thank you to all the users in our beta program who've helped us fine tune the icons used throughout AngelPoints. The first set has been released to better identify event types. Our next round will include icons for actions such as editing, finding an event, adding or removing oneself from the roster, checking weather, and checking driving directions. Following are the new icons that you will see on AngelPoints starting now:

Enhancements to the CRA Module

For AngelPoints clients using the CRA module, there are two new enhancements.
First, Flexible Opportunities and Recurring Events can now be marked as CRA eligible events. Second, the fields LMI, Employee Role, and Financial Activity are now all site configurable and can be removed from the CRA Details page. By default, these fields are all displayed; to remove them from your site, please contact your Account Manager.

More Intuitive Search for Flexible Opportunities
AngelPoints has released a number of improvements to make searching for Flexible Opportunities more intuitive. Because these are significant changes to the user experience, we'd like to prepare you for these enhancements.

First, the option to Search for Flexible Opportunities has been removed from the Home navigation bar. Users can now simply click Search for Events, and the Search for Events page will list both Scheduled Events and Flexible Opportunities on the same page, separated by tabs. In addition, the link to Flexible Opportunities in the Quick Links box has been updated to display the Search for Events page with the Flexible Opportunities tab foremost.

Users also now have the option to search for Flexible Opportunities by zip code, causes, and skill as well as by date.

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